Planned Maintenance - 19 and 23 Jan - Reduced redundancy at Voiceflex Data Centre - Equinix LD8

Voiceflex Data Centre notification:

We were notified by our Data Centre provider (Equinix) regarding maintenance work as per the detail below:

MONDAY, 19 JAN 19:00 - TUESDAY, 20 JAN 07:00 (UTC) - (LD8 - SB-PDU-02 Migration of supply at LD8 - CHG0109159)

FRIDAY, 23 JAN 19:00 - SATURDAY, 24 JAN 07:00 (UTC) - (LD8 - SB-PDU-01 Migration of supply at LD8 - CHG0109313)

IBX: LD8
 
"DESCRIPTION: Equinix, along with an approved vendor, will conduct a power supply feed migration for PDU (Power Distribution Unit) SB-PDU-02 from switchboard SB:UPS:02 to switchboard SB/UPS/1/2 and SB-PDU-01 from switchboard SB:UPS:02 to switchboard SB/UPS/5/2 at LD8 IBX as part of an ongoing upgrade.

During this migration, the redundancy of customer cabinets will be temporarily reduced to N. The remaining power supply will continue to be supported by our Uninterruptible Power Supply (UPS)."

Voiceflex customers that do not have failover configured or have no redundant circuits to one of our other Data Centres might be at risk during this maintenance window.

Voiceflex engineers will monitor services during the Supplier maintenance window and do everything in our power to restore any service affected as soon as possible.

If you experience any issues please notify as soon as possible by contacting our support team at [email protected]